Lockharts/Law

A forward-thinking law firm with a proud heritage

Founded in 1876 by John Lockhart and originally based at premises in the town’s Wellington Square, Lockharts/Law is Ayr’s oldest surviving firm of solicitors.
The Lockhart family has always been represented at partner level throughout the firm’s existence, but that will cease to be the case when Peter Lockhart, a highly regarded criminal ligitation solicitor who has been a partner since 1980, retires in 2024.
“We’re very proud of our history,” notes Stephen Bradford, a partner in the firm since 2004. “That said,” he adds, “we’re not ones for resting on our laurels. If you stand still in today’s legal profession then you’ll only go one way, and that’s backwards. We’ve therefore put a lot of effort into future-proofing the firm; in recent years, we’ve updated our computerised management systems, rebranded the firm, and continued to add talented people to our team.”
It’s testament to this approach that Lockharts has thrived during a time which has seen many law firms either cease to practice or merge with others in order to survive. Indeed, Lockharts has significantly increased in size over the last five years; so much so that it is about to expand into neighbouring premises in the town’s Beresford Terrace.
So what’s Lockharts’s secret for success?
“Good customer service is a must,” says Stephen, “ and it starts with answering the telephone. It’s a simple point but an important one that, sadly, is all too often overlooked. Giving clients realistic timescales is also one of the fundamental tenets of good customer service. And when it comes to undertaking work for a client, we’re very focused on getting the deal done, which in our experience means working together with all of the relevant parties.”
Achieving a high level of customer service does, of course, depend on having the right people. And again this is something that lies at the core of the Lockharts ethos.

“Our legal team is composed of talented and experienced solicitors and paralegals,” says Stephen. “For instance, Margo McGill, who heads our Agriculture and Estates team, is the only solicitor in Ayrshire to be accredited as a specialist in Agricultural Law by the Law Society of Scotland. Another of our solicitors, Peter McNamara, a Commercial Property Law specialist, is also a qualified accountant, and Lynsey Rowney, a Private Client solicitor whose portfolio includes trusts, wills, and estate planning as well as advising businesses in the transport sector about compliance issues, is qualified as a solicitor in both Scotland and England & Wales.
We are great believers in taking pains to not only attract the right people but also to make sure that they feel valued. Everyone who works for the firm has an important role to play and we recognise this in a number of ways, including a bonus scheme and an annual excursion, paid for by the firm, to an attractive UK or European destination. More than that, though, we don’t place a ceiling on our staff. For example, David Brown joined us as an office junior. He’s now a paralegal and is about to start the process of qualifying as a solicitor by means of the Law Society exams, much to our delight.
It’s not just Lockharts’ staff who are much valued by the firm; their clients are too. “We recognise that people have a choice when it comes to choosing their solicitor, and we are always very grateful when they favour us with their business,” says Stephen. “That’s why we make a point of always thanking clients at the end of a transaction.”
With this level of commitment to clients and employees alike, it’s little wonder that Lockharts was awarded ‘High Street Law Firm of the Year’ by the Herald newspaper in 2022; and it’s why you should call them whenever you’re in need of legal services or advice.
Lockharts/Law, 12 Beresford Terrace, Ayr, KA7 2EG
01292 265045
www.lockhartslaw.com