Your local veterinary practice
Vets4Pets first opened its doors in Ayrshire twelve years ago when it welcomed patients to its Allison Street practice in Ayr. Six years later, it reinforced its commitment to the county by opening a second practice at the Riverway Retail Park in Irvine.
Now, pets and their owners are also welcome at the new Kilmarnock practice at Queens Drive Retail Park.
Although Vets4Pets sits under the Pets at Home Vet Group umbrella, each practice is jointly owned by individual partners. The Ayr, Irvine and Kilmarnock practices are all run by local veterinary professionals in partnership with the Vet Group.
“We are locally owned,” confirms Georgina Mackie, Practice Manager and Partner. “We are partners and we are running the practices our way.”
There are four partners across the three Vets4Pets Ayrshire practices – Georgina, Kirstin Craig, Marion Welsh and Caolan Hollywood – and together they ensure a warm welcome, as well as a professional service.
“It’s about getting to know our clients and their pets,” says Kirstin, Veterinary Surgeon and Partner, “and building that relationship, from front of house, right through to the nursing team and the vets.”
Vets4Pets now has a team of 60 in Ayrshire, including 12 vets, each with their own interest. New and improved services are also offered. In fact, Caolan, one of the partners, has a surgical certificate enabling the practices to offer increased services locally. Caolan confirms: “We have recently invested in Laparoscopic equipment which allows us to offer keyhole surgery at Ayr. This has many benefits for our patients including reduced pain and quicker recoveries.”
Offering that personal service on a local level is what Vets4Pets Ayrshire is keen to promote. This extends to supporting its Ayrshire communities.
“We recently raised funds to install a defibrillator at Ayr,” says Marion. “This has already been used to help save a life.” She goes on to talk about the valuable contribution the practices make to local charities. “We work closely with North and South Ayrshire Cats Protection and have fundraised for them. We have also raised funds for other local charities including the Ayrshire Hospice.”
Vets4Pets has also sponsored local football teams and taken part in other community events, further imbedding itself in the community and building that relationship and trust.
Ultimately, though, the priority is your pet. So whether it’s a dog, cat, hamster or rabbit (or other small fury) the team at Vets4Pets will provide reassurance in the form of a professional but personal service.
“We are partners,” Georgina further clarifies. “We are human, we care, and we want to be part of the community. We are here for you.”