Reids Food Service
Delivering Excellence Across Scotland
From humble beginnings as a family dairy in Ayrshire to one of Scotland’s leading independent food service suppliers, Reids Food Service continues to build on more than 70 years of heritage, combining traditional values with ambitious growth and award-winning service.
In an industry where reliability and relationships are everything, Reids Food Service has earned its place as a trusted supplier to Scotland’s hospitality and catering sectors.
The Ayrshire-based business continues to go from strength to strength thanks to its winning combination of personal service and a commitment to quality.
Dalry farmer, Thomas Reid, established Messrs Thomas Reid selling milk from his farm and delivering to local households and businesses, later expanding to include cheese, eggs and poultry.
Thomas’s son, Andy, later took over, and the business became Reid’s Dairy, adapting to changing market demands and becoming a comprehensive supplier of chilled, frozen and ambient foods.
Today, Reids Food Service supplies restaurants, hotels, takeaways, care homes, colleges, cafés and catering businesses across Scotland, while remaining firmly committed to the family values on which it was founded.
Investing in the future
A significant milestone came in 2010 with development of a purpose-built distribution facility in Dalry, now home to Scotland’s largest independently owned cold store.
That investment has established Reids as a major player in Scotland’s food service industry. From catering essentials and confectionery to drinks, packaging and janitorial supplies, the company provides a comprehensive range designed to meet the demands of busy hospitality businesses. But despite its considerable growth, personal relationships remain central to the company’s approach.
Company director, Garrie Gartland, explains: “The main aim is to keep in touch with our customers on a personal level and give them a service that the larger national companies can’t offer.”
It is an approach shared by the next generation, with directors Stephen Reid, Lynsey Reid and Garrie Gartland working alongside managing director Andy Reid Snr, affectionately known as ‘The Chief’.
Award-winning service
Reids’ commitment to excellence was recognised in September 2026 when the company received the Sterling Caterers Essentials Member of the Year award at the group’s annual conference in Hampshire.
As a member of Sterling Supergroup, Reids benefits from the purchasing strength of a consortium generating more than half a billion pounds in annual buying revenue. It also enables Reids to offer customers access to quality products at competitive prices while retaining flexibility and personal attention.
Delivering for customers
With no minimum order requirement, next-day delivery on qualifying orders placed before midnight, and five- or six-day delivery coverage across Scotland’s central belt, the company offers a dependable and flexible service.
Customers can order by telephone, website, app or WhatsApp, while dedicated account managers provide support whenever it is needed.
For Reids Food Service, success has never simply been about getting bigger. It is about staying close to customers, maintaining high standards and delivering the kind of service that keeps businesses coming back.
Reids Food Service Ltd
Bridgend House, Bridgend Lane,
Dalry, Ayrshire,
KA24 4LR
Tel: 01294 833001
Web: www.reidsfoodservice.com
